Pets are an important part of your family, and PetSafe® is here to get your cat or dog where they need to be safely and comfortably. If your pet can’t travel in the cabin with you, you can use PetSafe to transport them to nearly 300 destinations. Our team loves animals as much as you do and will care for your pet throughout their entire journey.
Your pet’s safety is our top priority, so once you drop them off, we’ll load your pet on board the aircraft just before takeoff, and they’ll spend their journey in a climate-controlled, pressurized compartment.
After landing, we’ll unload your pet first to minimize their stress, and if they have a long journey or connection time, we’ll keep them in a safe place. Depending on their itinerary, your pet could stay at our terminal, an on-site kennel or off-site facility before the next step of their journey.
If you have any general questions about your pet’s travel, our specially trained team members at the PetSafe Customer Service Center are available 24 hours a day, 7 days a week.
https://www.united.com/ual/en/us/fly/travel/animals/petsafe.html